Missing License
If you have not received your license or lost it then try first to re-request it and check the delivery status before writing.
Sales Inquiries
For reseller info see this page.
For info about discounts, upgrade or multi-machine use see this page.
Everything else related to purchases should be sent to (resellers please see this page first). When writing about an existing sale, provide your order number (or serial number of the license key).
Troubleshooting
If you are having a problem be sure to check the troubleshooting suggestions.
If you have gone through troubleshooting 101 and still have not solved the problem then and state as much info as possible about the problem you are having and which steps you have already taken to try and solve it.
There is also a ##textmate IRC channel at freenode.net which works well for getting help.
Bug Reports
If you have found something that looks like a bug then please file a ticket. Though for everything related to bundles, please instead write the mailing list. A dedicated ticket system for bundles is planned.
Basically all functionality reachable from the Bundles menu is provided by bundles, including language grammars.
Feature Requests
Feature requests can be entered into the ticket system. Remember to search for your request first! To make it a little easier for you, we have collected a list of the 20 most common requests.
General Feedback
For general feedback use .